Return Policy
We want you to love every purchase you make at our online clothing store. If you are not completely satisfied with your order, our hassle-free return policy ensures you can return items easily and get a refund or exchange.
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products must be unused, unwashed, and in their original condition with all tags and packaging intact.
- Certain items, such as final sale, underwear, and intimate items, may not be eligible for return. Please check the product description for any restrictions.
How to Initiate a Return
- Contact our customer service team via email or our website’s contact form with your order number and reason for return.
- Our team will provide a return authorization and instructions for shipping your item back.
- Safely package your items and ship them to the provided return address.
Refunds
- Once your returned items are received and inspected, we will process your refund within 7–10 business days.
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable, except in cases where we shipped the wrong item or a defective product.
Exchanges
If you would like to exchange an item for a different size or style, please indicate this when contacting our support team. Exchanges are subject to product availability.
Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately. We will arrange a replacement or full refund at no additional cost.
We strive to make your shopping experience smooth and satisfying. If you have any questions or need assistance with a return, our friendly customer support team is here to help.